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FAQ

At Elissa Marie Design, every bespoke wedding gown is a unique creation tailored to your individual preferences. Operating from a charming home studio in Warragul, Gippsland. Consultations and fittings are also organised for Melbourne brides and take place in South Yarra. Elissa ensures a personalised experience that captures the essence of your vision.

To get an idea of the process for a custom gown please click here.For our online pieces, including veils, exclusive viewings are available by appointment only. Click here to schedule your viewing appointment.

If you wish to view and try any of our shop items such as veils or our stunning Baroque Pearl Gown then you may book a Collection Viewing through our contact form and request the collection be available for a private viewing. We will get back to you with available dates and times.

Please fill out the form on our contact page and we will get back to you with a welcome pack and available times for a complimentary design consultation. During this meeting we will delve into your wedding vision and gown ideas. Together, we will refine these concepts into a stunning, custom designed gown. During the consultation we will also explore various fabric and embellishment options to ensure every aspect aligns with your vision.

The completion time for a custom gown varies and is communicated during the consultation. Generally, please allow 9-12 months for full custom wedding gowns due to the intricate craftsmanship of your one-of-a-kind piece.

Rush orders may be accommodated based on availability. Contact Elissa directly to discuss the possibility and associated fees for expedited services. Rush orders may incur higher charges.

Elissa Marie provides alterations as needed for online purchases to ensure your gown fits perfectly. Depending on the original measurements provided, this may incur a charge. Connect with us post-purchase to discuss any issues or adjustments required.

Changes to custom orders are subject to review and may incur additional charges depending how far into the process we are. Contact us promptly if you wish to make modifications to your order.

Feel free to contact Elissa by clicking here or via email at info@elissamarie.com.au. We're here to assist you with any questions or concerns.